Right of withdrawal

You have purchased a product and for one reason or another you wish to exercise your right of withdrawal? Nothing could be simpler! The first step is to complete the formula below. Careful, for security reasons, the information indicated in your request must match the information associated with your purchase. Also, in order to assist us with improving the services and product we are offering, please be so kind as to indicate the reason for which you have decided to return the purchased product. Once your request has been submitted, you must return the product in its original packaging and condition.
  • Afghanistan +93
  • Albania +355
  • Algeria +213
  • American Samoa +1-684
  • Andorra +376
  • Angola +244
  • Anguilla +1-264
  • Antarctica +672
  • Antigua & Barbuda +1-268
  • Argentina +54
  • Armenia +374
  • Aruba +297
  • Australia +61
  • Austria +43
  • Azerbaijan +994
  • Bahamas +1-242
  • Bahrain +973
  • Bangladesh +880
  • Barbados +1-246
  • Belarus +375
  • Belgium +32
  • Belize +501
  • Benin +229
  • Bermuda +1-441
  • Bhutan +975
  • Bolivia +591
  • Bosnia & Herzegovina +387
  • Botswana +267
  • Bouvet Island +47
  • Brazil +55
  • British Indian Ocean Territory +246
  • British Virgin Islands +1-284
  • Brunei +673
  • Bulgaria +359
  • Burkina Faso +226
  • Burundi +257
  • Cambodia +855
  • Cameroon +237
  • Canada +1
  • Cape Verde +238
  • Caribbean Netherlands +599
  • Cayman Islands +1-345
  • Central African Republic +236
  • Chad +235
  • Chile +56
  • China +86
  • Christmas Island +61
  • Cocos (Keeling) Islands +61
  • Colombia +57
  • Comoros +269
  • Congo - Brazzaville +242
  • Congo - Kinshasa +243
  • Cook Islands +682
  • Costa Rica +506
  • Croatia +385
  • Cuba +53
  • Curaçao +599
  • Cyprus +357
  • Czechia +420
  • Côte d’Ivoire +225
  • Denmark +45
  • Djibouti +253
  • Dominica +1-767
  • Dominican Republic +1-809
  • Ecuador +593
  • Egypt +20
  • El Salvador +503
  • Equatorial Guinea +240
  • Eritrea +291
  • Estonia +372
  • Eswatini +268
  • Ethiopia +251
  • Falkland Islands +500
  • Faroe Islands +298
  • Fiji +679
  • Finland +358
  • France +33
  • French Guiana +594
  • French Polynesia +689
  • French Southern Territories +262
  • Gabon +241
  • Gambia +220
  • Georgia +995
  • Germany +49
  • Ghana +233
  • Gibraltar +350
  • Greece +30
  • Greenland +299
  • Grenada +1-473
  • Guadeloupe +590
  • Guam +1-671
  • Guatemala +502
  • Guernsey +44-1481
  • Guinea +224
  • Guinea-Bissau +245
  • Guyana +592
  • Haiti +509
  • Heard & McDonald Islands +672
  • Honduras +504
  • Hong Kong SAR China +852
  • Hungary +36
  • Iceland +354
  • India +91
  • Indonesia +62
  • Iran +98
  • Iraq +964
  • Ireland +353
  • Isle of Man +44-1624
  • Israel +972
  • Italy +39
  • Jamaica +1-876
  • Japan +81
  • Jersey +44-1534
  • Jordan +962
  • Kazakhstan +7
  • Kenya +254
  • Kiribati +686
  • Kuwait +965
  • Kyrgyzstan +996
  • Laos +856
  • Latvia +371
  • Lebanon +961
  • Lesotho +266
  • Liberia +231
  • Libya +218
  • Liechtenstein +423
  • Lithuania +370
  • Luxembourg +352
  • Macao SAR China +853
  • Madagascar +261
  • Malawi +265
  • Malaysia +60
  • Maldives +960
  • Mali +223
  • Malta +356
  • Marshall Islands +692
  • Martinique +596
  • Mauritania +222
  • Mauritius +230
  • Mayotte +262
  • Mexico +52
  • Micronesia +691
  • Moldova +373
  • Monaco +377
  • Mongolia +976
  • Montenegro +382
  • Montserrat +1-664
  • Morocco +212
  • Mozambique +258
  • Myanmar (Burma) +95
  • Namibia +264
  • Nauru +674
  • Nepal +977
  • Netherlands +31
  • New Caledonia +687
  • New Zealand +64
  • Nicaragua +505
  • Niger +227
  • Nigeria +234
  • Niue +683
  • Norfolk Island +672
  • North Korea +850
  • North Macedonia +389
  • Northern Mariana Islands +1-670
  • Norway +47
  • Oman +968
  • Pakistan +92
  • Palau +680
  • Palestinian Territories +970
  • Panama +507
  • Papua New Guinea +675
  • Paraguay +595
  • Peru +51
  • Philippines +63
  • Pitcairn Islands +64
  • Poland +48
  • Portugal +351
  • Puerto Rico +1-787
  • Qatar +974
  • Romania +40
  • Russia +7
  • Rwanda +250
  • Réunion +262
  • Samoa +685
  • San Marino +378
  • Saudi Arabia +966
  • Senegal +221
  • Serbia +381
  • Seychelles +248
  • Sierra Leone +232
  • Singapore +65
  • Sint Maarten +1-721
  • Slovakia +421
  • Slovenia +386
  • Solomon Islands +677
  • Somalia +252
  • South Africa +27
  • South Georgia & South Sandwich Islands +500
  • South Korea +82
  • South Sudan +211
  • Spain +34
  • Sri Lanka +94
  • St. Barthélemy +590
  • St. Helena +290
  • St. Kitts & Nevis +1-869
  • St. Lucia +1-758
  • St. Martin +590
  • St. Pierre & Miquelon +508
  • St. Vincent & Grenadines +1-784
  • Sudan +249
  • Suriname +597
  • Svalbard & Jan Mayen +47
  • Sweden +46
  • Switzerland +41
  • Syria +963
  • São Tomé & Príncipe +239
  • Taiwan +886
  • Tajikistan +992
  • Tanzania +255
  • Thailand +66
  • Timor-Leste +670
  • Togo +228
  • Tokelau +690
  • Tonga +676
  • Trinidad & Tobago +1-868
  • Tunisia +216
  • Turkmenistan +993
  • Turks & Caicos Islands +1-649
  • Tuvalu +688
  • Türkiye +90
  • U.S. Outlying Islands +1
  • U.S. Virgin Islands +1-340
  • Uganda +256
  • Ukraine +380
  • United Arab Emirates +971
  • United Kingdom +44
  • United States +1
  • Uruguay +598
  • Uzbekistan +998
  • Vanuatu +678
  • Vatican City +379
  • Venezuela +58
  • Vietnam +84
  • Wallis & Futuna +681
  • Western Sahara +212
  • Yemen +967
  • Zambia +260
  • Zimbabwe +263
  • Åland Islands +358